We are independent. Both in our practice and the way we work, and being independent, with a renowned local history makes us approachable, personable and most of all dedicated to your pets individual needs. We take pride in knowing each of our patients and clients and being able to tailor our service accordingly.
Pets are family and we work to treat them as if our own with both high end care & knowledge.
Our bedside manner
Every single member of our team are approachable and friendly and will do their best to make you and your pet feel at ease.
We aim to ensure that you can see the same vet and have continuity in care. We will always listen to you and respect your views and wishes with your animals whilst they are with us. We will always provide the best advice to our knowledge and ensure you are part of the decision making process from the very beginning.
We will always be at the end of the phone, available for a chat involving any concerns or advice you need and we encourage people popping in to make their animals comfortable in a clinical environment.
We never want cost to be a reason for your pet to go without so that’s why we have fair and value prices.
We encourage your pets to be insured too so that if a situation arises where we must exceed a certain spending limit, we can help you get your money back as quickly as possible.
We will always tell you the estimated cost upfront and there will be no hidden costs because we will always consult with you as we go.
Our practice is based in the heart of Windlesham in a semi detached house. Within this building we have 2 theatres, 3 consult rooms, a prep room, kennels, cattery and two large reception rooms. We feel that this set up works for everyone because it takes away that clinical, sometimes daunting edge, making your pets feel welcome into a home-like environment.