Careers

Veterinary Surgeon – Independent Practice in Surrey, Patient-Focused Care

  • 4 day week
  • 31 hours
  • 1 in 3 Saturdays (8-12pm)
  • No Sundays, Bank Holidays or out of hours work
  • 20 minute consults
  • Salary £36,375–£48,500 depending on experience (equivalent to £45,000–£60,000 full-time)
  • Generous CPD allowance
  • Independent practice.
  • Recently upgraded ultrasound, DR Xray, multi parameters, syringe driver, tonopen and Phovia.
  • Morning, afternoon and evening breaks with admin and lunch locked into the dairy.
  • Daily team catch up in the morning.

🐾 One of the last independent veterinary practices in our area. We believe that by genuinely
supporting, valuing, and caring for our team, we empower them to provide exceptional, heartfelt
care to the pet families in our local community.

🐾We are all incredibly fortunate to be part of a highly motivated team.This brings with it a
constant growth where we are all evolving together, the insight and input of the whole team
shapes a collective approach.

The ideal person would have the following qualities and mindset:

  • Experience in first opinion practice. (As a small, supportive team, we are not in a position to offer a new graduate role at this time.)
  • Build a relationship with the owners and the pet to provide holistic treatment that caters for their individual needs
  • Demonstrate empathy and effective communication with both clients and team members
  • Be able to provide thoughtful and solution driven feedback to all team members, including management
  • Fostering a culture of continuous growth with self reflection and feedback from others. Clinically and non-clinically.
  • Confidently value and price your skills, while maintaining the ability to openly discuss financial implications without apology.

What we bring to the table to support and empower you:

  • We are dedicated to creating a stress-free and comfortable environment for our patients.
  • We offer confidence-building clinics and encourage medications to ensure a more pleasant experience for our anxious pets.
  • Highly motivated nursing team consisting of 6 RVN with their own unique interest and knowledge such as diabetes, behaviour and weight management and above all to provide excellent patient care.
  • Two student nurses, one in their final year, offering opportunities for those who enjoy supporting and mentoring developing colleagues.
  • Fully utilised nurse consults - post op checks, second vaccines
  • Librela/Solensia/Cytopoint injection, anal glands, nail clips, bandage changes, phovia light etc
  • Head Nurse with referral level experience and a passion for golden standard care
  • 2 ANA’s that are the behind-the-scenes champions who meticulously optimise our workspace, ensuring a seamless environment that empowers every team member to deliver exceptional veterinary care
  • A reception team that proactively anticipates needs from both client and the team's perspectives, ensuring smooth experiences and efficient operations. They set the tone and they set it well.
  • 5 Vets equivalent to 3.5 full time vets. To name a few of their strengths. Vet advancing towards an internal medicine certificate, a surgical powerhouse, a behavioral medicine expert with excellent ultrasound skills, a rare "unicorn" vet who balances both medical, surgical disciplines, vet with years of emergency OOH experience.
  • Practice Manager that firmly believes that prioritising employee wellbeing and growth directly translates to superior care for pets and their families
  • Bi-monthly catch ups
  • Behaviour consults
  • Separate dog and cat/rabbit ward.
  • Collaboration with our expert orthopaedic team that come visit us
  • Enjoy 5 weeks of annual leave, with additional days added each year after two years, up to an extra week as a token of appreciation for your commitment
  • Generous sick pay to support you when you need it most.
  • Yearly work anniversary gift
  • Social events out of work such as annual BBQ and Christmas do.
  • Salary sacrifice Health Cash Plan to help cover things such as physio, osteopathy, optometry, dental cost etc.
  • Cycle to work Scheme

Please call Izzy on 07917 305994 or forward your CV or any questions to taylor.izzy01@gmail.com to explore this exciting opportunity and take the next step in your veterinary career.

Veterinary Receptionist – Independent Practice in Surrey

Patient-Focused Care | Supportive Team | Client Experience at the Heart of What We Do

We are looking for a part-time Veterinary Receptionist to join our friendly, independent practice in Surrey. Due to continued growth, we are creating this role to support the team during our busiest periods.

This role would suit a calm, organised and compassionate receptionist who enjoys building relationships with clients and being an integral part of a close-knit clinical team. Our reception team plays a vital role within the practice, setting the tone for each visit and supporting clients with empathy and professionalism, including during more emotional or difficult moments.

We value a calm, organised approach, particularly during busy periods, where clear communication and teamwork help maintain a positive experience for both clients and colleagues. Our reception team are trusted to use their judgement and work closely with the clinical team to ensure each client and patient receives the most appropriate support.

The Role

  • Part-time, permanent position
  • In-person role within an independent veterinary practice
  • Wednesday 12:00pm to 7:00pm
  • 3 in 4 Saturdays, morning shifts from 8:00am to 12:30pm
  • Additional holiday cover as required
  • Salary £12.71 - £13.00 depending on experience.

Key Responsibilities

  • Providing warm, approachable and professional customer service from first contact through to completion of care
  • Maintaining an excellent telephone manner and accurate client records
  • Ensuring client confidentiality at all times
  • Liaising closely with vets and nurses to keep clients informed and up to date
  • Managing emails and correspondence efficiently
  • Processing payments accurately and handling financial transactions responsibly
  • Providing general front desk and administrative support
  • Assisting with stock deliveries and maintaining organised workspaces
  • Maintaining high standards of cleanliness within reception and consult areas, including regular deep cleaning task

Experience Required

  • Minimum one year experience as a Veterinary Receptionist (essential)
  • Previous customer service experience (desirable)
  • Experience handling payments and financial transactions
  • Previous experience within a client care environment

Skills and Attributes

  • Excellent communication skills, both written and verbal
  • Strong organisational and multitasking abilities
  • Ability to prioritise effectively in a busy environment
  • Empathetic, calm and professional approach with clients and colleagues
  • Flexible and reliable approach to working hours
  • A genuine team player who contributes positively to practice culture

Who We Are

🐾 We are one of the last independent veterinary practices in our area. We believe that by genuinely supporting and valuing our team, we enable exceptional care for the pets and families in our local community.

🐾 Our reception team works alongside a highly motivated nursing and veterinary team, where communication, kindness and teamwork are central to how we work every day.

Benefits

  • Employee discount
  • Company social events including annual BBQ and Christmas celebration
  • Free parking
  • Salary sacrifice Health Cash Plan covering physio, osteopathy, optometry, dental costs and similar services
  • Cycle to Work scheme
  • Ongoing training and support, with opportunities to develop personal interests within the role
  • Opportunity to spend time shadowing the clinical team and experiencing a day working within the practice out the back to build understanding of patient care and the wider practice

Interested?

If you are an experienced veterinary receptionist who enjoys working as part of a supportive, team-focused practice, we would love to hear from you.

Please contact Corrie on 01276 850609 or send your CV or any questions to windleshamvets@gmail.com.